Privacy Policy
Last Updated: September 8, 2026
Home Care Placement (“HCP,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website at homecareplacement.com, submit information through our website or CareLink by Home Care Placement, apply for employment, contact us, or otherwise interact with our services.
By using our website or submitting information to us, you acknowledge the practices described in this Privacy Policy.
1. Information We Collect
We may collect information that you provide directly to us as well as certain information collected automatically when you use our website.
Personal Information You Provide
Depending on how you interact with us, we may collect:
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Name, email address, phone number, mailing address, and other contact information
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Information submitted through our consultation request forms
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Information submitted through caregiver applications and employment inquiries
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Information submitted through CareLink by Home Care Placement referral forms
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Communications you send to us by email, phone, or through our website
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Other information you voluntarily provide to us
CareLink Referral Information
CareLink by Home Care Placement allows referral partners to submit referrals on behalf of individuals who may need care or support services.
Depending on the nature of a referral, information submitted through CareLink may include an individual's name and contact information, demographic information, health or care-related information, care and support needs, insurance or benefits information, discharge or referral information, and other information reasonably necessary to evaluate, coordinate, or respond to a referral.
CareLink referral forms are provided through Jotform using Jotform's HIPAA-enabled features for forms that may collect protected health information.
Information Collected Automatically
When you visit our website, certain information may be collected automatically, including:
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IP address
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Browser type
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Device and operating system information
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Pages visited and interactions with the website
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Time spent on pages
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Referring URLs
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Cookies and similar technologies
2. How We Use Your Information
We may use information we collect to:
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Respond to inquiries and requests
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Provide information about Home Care Placement's services
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Schedule and coordinate care consultations
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Receive, evaluate, and coordinate referrals submitted through CareLink by Home Care Placement
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Communicate with referral partners, individuals, families, care providers, and other appropriate parties regarding requested care or services
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Process caregiver applications and employment inquiries
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Send service-related communications and updates
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Operate, maintain, and improve our website and services
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Maintain the security and integrity of our website and systems
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Comply with applicable laws, regulations, and legal obligations
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Protect the rights, safety, and interests of Home Care Placement, the individuals and families we serve, our employees, and others
3. How We Share Information
We do not sell personal information.
We may disclose information in limited circumstances, including:
Service Providers
We use trusted third-party service providers to support the operation of our website and services.
These providers include Wix.com, which hosts and supports our website, and Jotform, which we use to facilitate referral submissions through CareLink by Home Care Placement.
CareLink referral forms that may collect protected health information use Jotform's HIPAA-enabled features. Information submitted through these services may be processed and stored by the applicable service provider in accordance with our configuration of the service, applicable agreements, and applicable privacy and security requirements.
We may also use other service providers as reasonably necessary to operate our business and provide requested services.
Care and Referral Coordination
When appropriate and permitted by applicable law, information may be shared with individuals or organizations involved in evaluating, coordinating, or providing requested care or services. We limit such disclosures to information reasonably necessary for the applicable purpose.
Legal Requirements
We may disclose information when required by applicable law, regulation, court order, subpoena, governmental request, or other legal process, or when reasonably necessary to protect the rights, property, security, or safety of Home Care Placement or others.
Business Transfers
If Home Care Placement is involved in a merger, acquisition, reorganization, financing, sale of assets, or similar business transaction, information may be transferred as part of that transaction, subject to applicable law.
4. Health Information and CareLink
Certain information submitted through CareLink by Home Care Placement may constitute protected health information or other sensitive health or care-related information.
We take reasonable measures designed to safeguard such information and use HIPAA-enabled Jotform features for CareLink forms that may collect protected health information.
Access to referral information is limited to individuals who require the information to perform appropriate business, referral, care coordination, or administrative functions.
Referral partners should only submit information through CareLink that they are authorized to provide and should comply with all applicable privacy, confidentiality, and healthcare requirements when submitting information about another individual.
5. Cookies and Similar Technologies
Our website may use cookies and similar technologies to operate the website, remember preferences, understand how visitors interact with the site, improve website performance, and support other website functionality.
Depending on your location and our website configuration, you may be provided with options to manage certain cookie preferences.
You may also be able to control cookies through your browser settings. Disabling certain cookies may affect the functionality or performance of the website.
6. Data Retention
We retain personal information for as long as reasonably necessary to fulfill the purposes for which it was collected, provide requested services, maintain appropriate business and employment records, comply with legal and regulatory obligations, resolve disputes, enforce agreements, and protect our legitimate business interests.
Retention periods may vary depending on the type of information and the purpose for which it was collected.
When information is no longer reasonably necessary, we may delete, de-identify, or otherwise dispose of it in accordance with applicable requirements and our information-management practices.
7. Data Security
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, use, disclosure, alteration, or destruction.
Our website is hosted through Wix, and CareLink referral forms that may collect protected health information use Jotform's HIPAA-enabled features.
However, no website, electronic transmission, or information-storage system can be guaranteed to be completely secure. Accordingly, we cannot guarantee the absolute security of information transmitted to or maintained by us.
8. Third-Party Websites and Services
Our website may contain links to third-party websites that are not owned, operated, or controlled by Home Care Placement. We are not responsible for the privacy practices of unaffiliated third-party websites, and we encourage you to review their privacy policies before providing personal information.
We also use certain third-party platforms to support our own services, including Jotform for CareLink referral submissions and Wix for website hosting and functionality. Information submitted through platforms that we use to provide our services is handled in accordance with this Privacy Policy, our agreements and configurations with the applicable provider, and applicable privacy and security requirements.
9. Your Privacy Choices and Rights
Depending on where you reside and applicable law, you may have certain rights regarding your personal information.
These rights may include the ability to request access to, correction of, or deletion of certain personal information, or to receive information about how your personal information is collected, used, or disclosed.
The availability and scope of these rights depend on applicable law and may be subject to exceptions.
To submit a privacy-related request, please contact us using the information provided in the “Contact Us” section below. We may need to verify your identity before completing certain requests.
Home Care Placement does not discriminate against individuals for exercising privacy rights available to them under applicable law.
10. Children's Privacy
Our website is not directed to children under the age of 13, and we do not knowingly collect personal information directly from children under 13 through the general-use portions of our website.
Information concerning a minor may, however, be provided by a parent, guardian, authorized referral partner, or other authorized individual in connection with a legitimate request for care or disability support services.
If you believe personal information about a child has been provided to us improperly, please contact us using the information below.
11. Employment and Caregiver Applications
Individuals interested in employment or caregiver opportunities with Home Care Placement may submit personal information through our caregiver application process.
We may use applicant information to evaluate qualifications, communicate regarding employment opportunities, conduct appropriate screening and hiring activities, maintain recruiting and employment records, and comply with applicable legal obligations.
Applicant information may be retained as reasonably necessary for recruiting, employment, record-keeping, and legal purposes.
12. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes to our practices, services, technology, or legal requirements.
When we update this Privacy Policy, we will revise the “Last Updated” date at the top of this page. We encourage you to review this Privacy Policy periodically.
13. Contact Us
If you have questions about this Privacy Policy, our privacy practices, or would like to submit a privacy-related request, please contact us:
Home Care Placement
Email: intake@homecareplacement.com
Mailing Address:
5090 Shoreham Place, Unit 114
San Diego, CA 92122